You can request a return within 14 days of receiving your order.
We do not accept returns for underwear, swimwear, fur coats, items featuring feathers, down jackets, jewelry, eyewear, watches.
You are shipping to Japan. Duties will be calculated at checkout; no additional duties are due upon delivery.
Since returns are processed through Italian customs, the customer is responsible for all associated return shipping costs, customs duties, and processing fees.
*The same item may be available on our site from another partner boutique.
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Customer stories
Join thousands of shoppers discovering the thrill of luxury finds at italist. Real reviews, genuine luxury, always at unmatched prices.
Nicole F.
Thank you ItalistI purchased a great Marni bag which I live! It came fast and I am very happy with the Italist customer service team that responded to my inquiry and were very kind. I’m satisfied with my shopping experience and will shop here again. Thanks!
Wai L.
Good purchaseItem was in good condition and packaged with care. Professional delivery. Love this Prada bag.
Alice M.
Exceeded ExpecationsI was looking for a Prada shoe that was available on Italist.com. Having never ordered from this retailer, I was a bit skeptical especially because the price on the shoes was the lowest I could find. I read reviews and based on the good ratings, decided to order. I was pleasantly surprised! I Received timely updates on my order and shipping from the minute I had confirmation of my order. My package arrived quickly. Merchandise was well presented and in pristine condition. Bravo! I will definitely be ordering from Italist again!
Aldo S.
Great experience!During the busiest shopping season of the year. My experience with Italist was better than expected. The whole purchase process was painless, swift and kept me informed step by step of the progress and delivery estimated date. By the way, I live in LA and the package arrived two days earlier than originally expected. Very satisfied with the whole process. Highly recommended.