You can request a return within 14 days of receiving your order.
We do not accept returns for underwear, swimwear, fur coats, items featuring feathers, down jackets, jewelry, eyewear, watches.
You are shipping to Hong Kong. Duties will be calculated at checkout; no additional duties are due upon delivery.
Since returns are processed through Italian customs, the customer is responsible for all associated return shipping costs, customs duties, and processing fees.
*The same item may be available on our site from another partner boutique.
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Customer stories
Join thousands of shoppers discovering the thrill of luxury finds at italist. Real reviews, genuine luxury, always at unmatched prices.
Ana B.
My Mou boots arrived fromMy Mou boots arrived from Italy in a short delivery time, no problems with customs or extra fees and are exactly what I wanted! I will order again on Italist.
Anna L.
Professional site with excellent serviceFast delivery, fair prices and excellent service. Have used italist two times and absolutely pleased everytime. Could wish for more bags in Bottega Veneta and even more “saldi”, but really can’t complain :-)
Aida M.
Best selection, excellent customer service.Best selection, excellent customer service. Very easy to shop around the website and easy returns.
Lisa H.
Fabulous first time experienceAll went perfectly - order was received in a timely fashion (pardon the pun!) and I am thrilled with my purchase!