Every italist order comes with packaging, but it varies by brand, item type, and sales channel
From time to time, we receive questions from our customers about what sort of packaging they should expect when they receive their italist order of designer shoes, a luxury handbag, or high-end apparel and accessories. In fact, because our prices are often better than other online stores, some customers are especially skeptical of us (they search “is italist legit” on Google!), and when they receive their order, they’re critical of the products themselves because they don’t come packed with, for example, a designer-branded box for a handbag.
We’ve conducted a bit of research and obtained information directly from the top designer luxury brands about their packaging standards. This information is by no means a guarantee of authenticity (or not), but simply a set of guidelines to better understand what to expect when you make an italist order. We will update it as we receive additional information from brands or if packaging standards change in the future.
Designer and luxury handbags not purchased directly from the brand’s own boutiques (i.e. at a department store, online multi-brand store, independent boutique, etc.) typically come only with a fabric dust bag to protect the item from scratches. Sometimes they are also packaged in plastic and any metal hardware may come with plastic wrapping to prevent nicks.
Gucci, Saint Laurent, and Bottega Veneta all confirmed as of January 2020 that they do not supply branded boxes to sales channels outside of their own stores.
In September 2020, Givenchy confirmed that its bags come with both black and white dust bags.
Designer shoes always come in boxes, and often with dust bags as well, but not always, depending on the brand. They may also come with care cards regarding the materials and cleaning.
Leather items like wallets, card cases, belts, eyewear, and other small accessories typically come in boxes, with or without dust bags and other packaging depending on the brand and type of item. For example, a pair of Prada sunglasses will come in a hard case and often have a branded lens cloth as well. A Dolce & Gabbana leather card case should come with a branded box, fabric bag, and authenticity cards.
Any item of clothing in an italist order should come packaged in a plastic or fabric bag, which is how our partner boutiques receive it initially from the brands. Items may also come with branded hangers, depending on the item and brand. Of course, all brand tags should be intact also.
Each brand of eyewear differs in what exactly they include in their eyewear packaging. The following list outlines which brands provide just the eyewear case, and which have additional elements.
- Case Only: Calvin Klein, Calvin Klein Jeans, Carrera, Cazal, Converse, David Beckham Eyewear, Diesel, DKNY, Fila, Furla, Guess, Just Cavalli, Lacoste, Liu Jo, Nike, Nina Ricci, Oakley, Polaroid Eyewear, Police, Replay, Salvatore Ferragamo, Spektre, Swarovski Eyewear, Thierry Lasry, Timberland, Tod’s, Trussardi, Vivienne Westwood, Vogue Eyewear, Web Eyewear
- Case with Cleaning Cloth: Alaïa, Anna-Karin Karlsson, Blumarine, Boss Hugo Boss, Carolina Herrera, Chopard Eyewear, Courrèges Eyewear, Cutler & Gross, Dries Van Noten, Dsquared2 Eyewear, Elie Saab, Emilio Pucci, Ermenegildo Zegna, Études, Garrett Leight, Givenchy Eyewear, Haffmans & Neumeister, Hublot Eyewear, Iceberg, Jacquemus, Jimmy Choo, Kate Spade, Kuboraum, Longchamp, Marc Jacobs, Marcelo Burlon County of Milan, Marni Eyewear, Max Mara, McQ Alexander McQueen, Michael Kors, Missoni, Miu Miu Eyewear, Moncler Eyewear, Moschino Eyewear, Nº21, Peter & May, Philipp Plein, Polo Ralph Lauren, Pomellato Eyewear, Prada Eyewear, Puma, Ray-Ban, Ray-Ban Junior, Retrosuperfuture, Roberto Cavalli, Smith, Stella McCartney Kids, The Attico, Tommy Hilfiger, Tommy Jeans, Valentino Eyewear, Versace, Victoria’s Secret, Yohji Yamamoto
- Case with Cleaning Cloth and Guarantee Certificate: Alexander McQueen Eyewear, Balenciaga, Bottega Veneta Eyewear, Boucheron Eyewear, Brioni, Burberry, Cartier, Chloé Eyewear, Chrome Hearts, Dior Eyewear, DITA, Dolce & Gabbana Eyewear, Emporio Armani, Fendi, Giorgio Armani, Gucci Eyewear, Jacques Marie Mage, Linda Farrow, Matsuda, Montblanc, Moscot, Mykita, Oliver Peoples, Persol, Saint Laurent, Stella McCartney Eyewear, Thom Browne, Tom Ford Eyewear, Victoria Beckham
Every italist Order
Every italist order come packaged in our signature eco-friendly branded boxes and are wrapped in our black and white branded tissue. All products are also tagged with our white italist tracking tag.
Packaging like fabric dust bags, boxes, product care or authenticity cards, and plastic wrapping is considered part of the product. In case you decide to return an item, these are required as part of the return. The white italist tracking tag must also be intact.
If you have any doubts, concerns, or your order doesn’t satisfy these guidelines, please contact italist customer care here.
Shop italist for up to 40% off on over 150,000 up-to-the-minute luxury fashions for women, men, and kids from leading brands like Golden Goose, Fendi, Gucci, Miu Miu, and many more—direct from Italy’s finest boutiques to your door.